Frequently Asked Questions

  • Where can I ask a payroll question or report a payroll problem? 
  • AggieService – Academic Unit Shared Service Center.
    Use the link above to submit an “Ask a Question” or “Report a Problem” AggieService case. The case will be routed to the appropriate processor, who will be able to assist with the question or problem. Please add as many relevant details as possible (employee name, employee ID, pay period affected, description of issue, etc).
  • Can I contact a live person for help?
  • Payroll and HR Staff Directory
    Use the link above to locate the AUSS-C staff member assigned to your department. Their phone number is listed for your reference. You may also submit an AggieService case, which will be routed to the appropriate processor.
  • What forms do I need for new hires?
  • Forms will be provided by AUSS-C to incoming hires and rehires
  • How do I change my address and other personal information?
  • UCPath online gives employees greater access to view and update their own personal information, such as home and mailing address, direct deposit, and benefits enrollment.
    Type ucpath.universityofcalifornia.edu in your browser’s address bar to access UCPath online.
    • Employees can update their own personal information at UCPath Dashboard Navigation
    or Menu Navigation. See link for full instructions:
    https://sp.ucop.edu/sites/ucpathhelp/SelfServiceUsers/PORplayer/data/printit/7f0b199f-903a-4df5-b501-03b8bbb62234_SPD.pdf
    • Dashboard Navigation: Personal Information > Personal Information Summary OR Menu Navigation: Employee Actions > Personal Information > Personal Information Summary
  • Where should I go for questions regarding my benefits?
  • We recommend contacting the Benefits Office for specific questions. You may reach them at benefits@ucdavis.edu.
  • Who should I contact to request medical leave?
  • Please contact your department. Your department will know what steps to take in order to request your leave. After you have done so, you will then be contacted by a member of the leaves team within AUSS-C.
  • When are the paydays?

  • Monthly employees are paid on the 1st of every month unless the 1st falls on a weekend, then payday will be the Friday before. Hourly students are paid every other Wednesday. For exact pay dates, please refer to the current calender on https://financeandbusiness.ucdavis.edu/finance/payroll-services/ee-resources/calendars

     
  • How do I recieve my paycheck?
  • You will receive your paycheck as a paper check which is mailed to your home address on file on payday via the U.S. Postal Service from a processing center in Arizona on pay day. Employees are strongly encouraged to sign-up for direct deposit. If you successfully sign up for direct deposit, your paycheck will be direct deposited into your account(s) on pay day.
  • How do I process a funding change?
  • In UCPath, go to PeopleSoft Menu > Set up HCM > Product Related > Commitment Accounting > UC Customizations >
    Funding Entry
    1. Click the Add a New Value tab.
    2. Click in the Department field. Enter the desired information
    3. Click in the Position Number field. Enter the desired information
    4. Click the Add button.
    5. The Funding Entry page displays the existing funding row for the selected position. You cannot overwrite the existing funding data; you must insert a new effective dated row to enter the necessary funding update.
    6. Click the Add a new row button.
    7. Enter the desired information into the Funding Effective Date field. For this example, enter 08/01/2017 (If you entered an effective date that is the same as an existing row, UCPath increments the effective sequence field. In this example the effective date is new and the sequence is 0 for the first row on that date. The earnings distribution from the previous row is copied to the new effective dated data row)
    8. Make all necessary updates in the Earnings Distribution section. Updates may include a simple line change, multiple line changes, the addition of distribution rows, or the deletion of existing rows.
    9. Next, change the percentage on the first funding row. Click in the Pay Dist % field.
    10. The e-Verify option indicates whether the employee has been e-Verified. If you enter one or more funds that require the employee to be verified, UCPath displays a warning message when you click the Save button. If necessary, use the R-019 E-Verify Audit Report to identify those employees that have funding, but have not been verified
    11. If there are no errors, the system displays the Submit button. (The system automatically assigns the transaction a unique Request ID number. If necessary, you can access and submit the funding entry transaction for review and approval at a later time)
  • Graduate Student Compensation Plans
  • https://grad.ucdavis.edu/faculty-staff/academic-personnel/salary-scales/gsr-compensation-plan