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AggieService Case Type Guide .pdf

• Additional Employment  (Academic/Student)
• Academic/Student → Human Resources → Recruitment/Position Management → Additional Employment
• Appointment Extension
• Academic/Staff/Student → Payroll → Job Changes → Job Changes → New End Date
• Appointment Extension with FTE Change
• Academic/Staff/Student → Payroll → Job Changes → Job Changes → New End Date with FTE Change
• Ask a Question
• Academic/Staff/Student → General Inquiries → General Inquiry
• Building/Cubicle Change
• Academic/Staff/Student → Human Resources → Recruitment/Position Management → Building/Cubicle Change
• Damage Payment

• Academic/Staff/Student → Funding Changes/Payments → One-Time Payment →  One-Time Payment Type: Other → Attach both Damage Payment Report and Damage Payment Release forms (please go to the AUSS-C Department Forms page to download required forms.)
  
  NOTE: Instructions for completing “Calculation of Payment and Amount” on the Damage Payment Report:

  * MO Employee:

  Total Hours = # of working days x 8 x FTE

  Hourly rate will differ by month. Hourly rate = Monthly rate / total working hours in the month

  * BW Employee:

  Submit paper timesheet along with Damage Payment Report. If employees have any overtime, please breakdown the hours under “Explanation”

• Department Change
• Academic/Staff/Student → Payroll → Job Changes → Job Changes → Department Change
• DMV Pull Notice
• Academic/Staff/Student → Payroll → Job Changes → Job Changes
  Please use Job Change Reason as Other and explain this is to update the DMV Pull Notice Program.
• Equity
• Academic/Staff/Student → Human Resources → Stipends/Equity → Equity
• FTE Change
• Academic/Staff/Student → Payroll → Job Changes → Job Changes → FTE Change
• Job Changes - Other
• Academic/Staff/Student → Payroll → Job Changes → Job Changes → Other
• Leave
• Academic/Staff/Student → Leave → Leave Request
• Longevity/Special Recognition (Student)
• Student → Payroll → Funding Changes/Payments → Longevity/Special Recognition Increase
• Merit (Academic)
• Academic → Payroll → Funding Changes/Payments → Merit/Promotion
• Onboarding Only (Academic/Student)
• Academic/Student → Human Resources → Recruitment/Position Management → Onboarding Only
• One-Time Payment
• Academic/Staff/Student → Payroll → Funding Changes/Payments → One-Time Payment
• PD Update (Staff/Student)
• Staff/Student → Human Resources → Recruitment/Position Management → Reclassification/Position Update
• Personnel File Review
• Academic/Staff/Student → Human Resources → Personnel File Management → Review File Contents
• Personnel File Update (Add Document)
• Academic/Staff/Student → Human Resources → Personnel File Management → Upload to Personnel File
• Promotion (Academic)
• Academic → Payroll → Funding Changes/Payments → Merit/Promotion
• Reclassification (Staff/Student)
• Staff/Student → Human Resources → Recruitment/Position Management → Reclassification/Position Update
• Recruitment (Staff/Student)
• Staff/Student → Human Resources → Recruitment/Position Management → Recruitment
• Report a Problem
• Academic/Staff/Student/Other → Report a Problem → AggieService/Beneifts/Human Resources/Leaves/Payroll/Purchasing/Other
• Reports-To Change (UCPath)
• Academic/Staff/Student → Human Resources → Recruitment/Position Management → Reports-To Change
• Return Timesheet
• Academic/Staff/Student → Payroll → Timesheets → Return Timesheet
  Please include position number of affected timesheet, in case the employee has multiple assignments.
• Separation / Termination
• Academic/Staff/Student → Payroll → Job Changes → Termination
• Stipend (Academic/Staff)
• Academic/Staff → Human Resources → Stipends/Equity → Stipend
• Submit Paper Timesheet
• Academic/Staff/Student → Payroll → Timesheets → Submit Paper Timesheet
  Please include position number of affected timesheet, in case the employee has multiple assignments.
• Summer Comp (Academic)
• Academic → Payroll → Funding Changes/Payments → Summer/Additional Compensation
• Summer Sessions (VIPER)  PLEASE DO NOT SUBMIT A CASE IN AGGIESERVICE
• Please DO NOT submit a case in AggieService for Summer Session appointments. 
  All Summer Session appointments are submitted through VIPER.  Please see the Summer Sessions Instructors & Staff page and Learn VIPER for more information.
• Supervisor Update (TRS)
• Academic/Staff/Student → Payroll → Timesheets → Supervisor/Identifier Update
  Please include position number of affected timesheet, in case the employee has multiple assignments.
• Timesheet Identifier (TRS)
• Academic/Staff/Student → Payroll → Timesheets → Supervisor/Identifier Update
  Please include position number of affected timesheet, in case the employee has multiple assignments.
• Workstudy (Student)
• Student → Payroll → Funding Changes/Payments → Workstudy
  
  Whenever possible, please include the workstudy information with the associated appointment (Onboarding, Additional Appointment or Appointment Extension) by flagging the appointment as workstudy and attaching the workstudy approval form to the case.  Please use this workflow if workstudy information was not included in the initial request.  Please specify which position the workstudy needs to be added to.